our community

Our members

People with this motivation to improve the experience of work can span any role, but we tend to attract 2 broad archetypes:

Experience ‘practitioners’:  

• Whether you are focused on improving EX, PX, WX, HX, SX, or DEX*… you play and important role in helping your function or broader organization build the key capabilities to design & improve work experiences in an ongoing way. You often aim to serve and influence key experience ‘owners’ across your organization.  

• *If you can fully understand this alphabet soup of acronyms, you’re in the right place. But for good measure, it’s worth clarifying: employee experience, people experience, workforce experience, human experience, service experience, digital employee experience.

Experience ‘owners’:

• This may not be a label you use to describe yourself (yet), but if you are responsible for the design and delivery of products, services, technologies and/processes that are meant to enable great experiences at work, then you fit this category.  

• For example, you may have responsibility for any “product”, “service” or “journey” that shapes key aspects of people’s experience at work, whether you sit in HR, IT, workplace, shared services / GBS.

Join the EXchange if you want to:

• Connect with colleagues from various industries and locations

• Actively problem solve with your peers

• Hear real stories from other practitioners with similar goals

• Create resources with your peers (i.e. templates, guides)

• Benchmark your practices against others

To see sample topics we find ourselves exploring, visit our events page.